Innovation & Disruption: What's NEXT in Financial Services?
Prepare for the future of financial services
2020 was a year nobody expected. The number of people engaging with their financial institutions digitally greatly increased and the quality of the experience has become much more important, forcing financial institutions to make investments to digitize their customer journeys, scale-up transformation, find more agile ways of working, and boost productivity to remain competitive. This trajectory towards digital innovation will not slow down – but how can the next shift be anticipated?
Hear from the experts
Join us for the ISG TechXchange: Banking, Financial Services and Insurance, which will be brought to you virtually, to discover the trends that are defining the financial services industry today and in the future. Hear from ISG experts and industry leaders as they analyze these trends and provide examples of the innovations and transformations taking place in their own organizations.
Summit Themes
The TechXchange: BFSI brings together enterprise users, industry thought leaders and workplace innovators and pioneers to explore and advance the concepts important to tomorrow's workforce.
The following roles/titles should register to attend:
Customer Service Leaders
Keynote Speaker
About Jeff
Jeff Martin, CFM is currently part of the Workplace Experience team at Wells Fargo. Jeff is responsible for supporting and evolving the workplace experience through innovative space and technology solutions to help team members and businesses succeed. Prior to joining Wells Fargo, Jeff was the Director of Strategic Space, AWS & Conference Services at TIAA-CREF where he led the Alternative Workplace Strategy (AWS) telecommuting program and was responsible for the company’s overall corporate real estate strategy. In addition, he was in charge of the conference services team, which supported meeting rooms and shared workspace. Jeff earned his MBA from Meredith College in Raleigh, North Carolina. His undergraduate degree is in Facility Management, Planning and Design from the State University of New York at Buffalo and holds the Certified Facility Manager (CFM) credential.
Keynote Speaker
About Michael
Michael sat as the CMO of AmTrust Financial Services from June 2016- March 2019. AFSI is a Fortune 500 global insurance corporation offering Commercial Property and Casualty, Warranty, Specialty Risk and Program Insurance products for small- to medium-size businesses. In March 2019, Michael became Global Head of Digital: Innovation. He leads his team to maintain and develop company’s, digital distribution footprint across all areas of P&C insurance. His current initiatives include building customer-facing platforms that allow insurance agency customers to interact with AmTrust in a seamless and efficient manner. Michael is working to bridge the start-up creativity and innovation, at the scale and efficiency of an international corporation. Early in his career, Michael acquired Flower.com and began creating what was then a revolutionary ecommerce platform. Michael is super passionate about Co-creating Sruly.org a Non-Profit Technology platform specifically built to support the Special Needs community.
Key Takeaways
Select Your Experience
Join us on Tuesday, May 18, 2021 & Wednesday, May 19, 2021
Virtual Enterprise
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Service & Technology
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$300
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On Demand
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$150
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ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including more than 75 of the world's top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries. A global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry's most comprehensive marketplace data.
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